How to build a better branch: One expert’s blueprint
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How to build a better branch: One expert’s blueprint

Much press coverage has been devoted to the dominance of digital banking channels and how it almost renders the physical bank branch network obsolete. Yet 90 percent of millennials—the generation most associated with tech savvy and preference—choose a bank with location convenience in mind, and a majority of customers still visit a branch at least every six … Continued

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Tech-Honed Features Emerge in the Financial Sector

Popularly attributed to new technologies and the rise of high-tech firms, current workplace trends and new attitudes about work represent a cultural shift that draws from a combination of factors. Technology has set the ball in motion and continually updates the playing field, but behaviors and dynamics from other sectors have also made contributions.

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Six Living Walls in the Tech Workplace

Sapphire Systems in London For Sapphire Systems new workplace in the Renzo Piano-designed Shard tower, IA’s design team in London created a winter garden that extends off of a client reception area, and connects to views of the cityscape and work areas. The central location reinforces transparency and wellness.

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Designing Corporate Real Estate Resilience

As strategists and designers of interior environments, there are  many factors  to juggle on each project at any given time. Yet space is a resource just like people, and money and Real Estate and Facilities (RE&F) teams can develop skills currently leveraged by technology, political science, and economics to keep up with future Corporate Real Estate … Continued

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Design in 2017: The Autonomous and Resilient Workplace

As organizations grow ever more savvy in their quest for business agility, designers of work environments are tasked to deliver flexible spaces that offer greater autonomy for individual workers and work groups. Environments that support multiple objectives and provide the best places for staff to be productive, social, and healthy nurture greater resilience, as workers … Continued

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Retail in 2016: A Luxury Reboot

The message across all trend reports, white papers, and general musings on the state of retail is consistent: We, as consumers, are strapped for time, and technology is the champion of our purchase process. Technology informs us to such a level that we’re more selective than we’ve ever been, and are less inclined to demand … Continued

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Project Files: Combatant Gentlemen

For a fashion brand that marries time-tested craftsmanship with a robust technology platform, the opportunity to develop a unique workplace and conjoining pilot retail location was a challenge that IA met with enthusiasm. Combatant Gentlemen (CG), a menswear company lauded for its sheep-to-closet approach, recently moved from 1,000 square feet of start-up space to a 10,000-sqare-foot location … Continued

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Choosing Choices for Your Workplace

A standard list of employment benefits for most companies often includes the usual suspects: Competitive salaries, retirement plans, dependable insurance plans, travel stipends, and bonuses tend to appear on the list. But today’s workplace offers more than the employment package your parents  valued. Choice in the workplace is extolled as one of the greatest benefits … Continued

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Three Things to Consider for a Building Repositioning

Traditionally, office buildings are self-contained units with amenities for the exclusive use  of  building tenants. Over time, we’ve seen dry cleaners and banks sprinkled into the programming mix, but those are not the types of hospitality and retail experiences attractive to today’s tenants.  Now, we are designing retail banks that co-locate with cafés, and restaurants … Continued

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Law Firm in Dallas Living Like it’s Shark Week

Progressive law clients have been requesting less formal and more multi-purpose spaces for several years, but whenDallas-based law client Cassady Caldwell & Curry (CCC) requested that, plus “baller status,” IA’s design team recognized this was not a predictable law firm. “They were a younger client that had just established their firm,” says Zach Weihrich, IA’s Dallas … Continued

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Project Files: Baker & McKenzie

The legal profession is earmarked by a long history with strong traditions that celebrate the prestige associated with the nature of its work. In terms of workplace layout, the allotment of space has classically signaled status at law firms—large offices for senior partners, smaller offices for more junior lawyers, workstations and desks for others. As a … Continued

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Project Files: Invenergy

The largest independent wind power generation company approached IA with a number of challenges for its new workplace. According to IA Senior Designer Neil Schneider, the project had to be reflective of the Invenergy brand, create an energetic and welcoming environment that promoted departmental collaboration, and improve immediate functionality while accommodating flexibility over time.

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Did You Know There Are 14 Patterns of Biophilic Design?

Biophilia is a vast topic as old as the Ancient Greek civilization. In modern civilization, interest in topic has been piqued byEdward O. Wilson’s seminal volume on the topic, and formalized with the introduction of the WELL Building Standard. While studying for my WELL AP exam, I came across a document outlining 14 unique patterns of … Continued

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The Multi-Generation Workplace: One Size Must Fit All

The conversation around generations and the clichéd stereotypes with which they’ve been appropriated is a tired conversation, and not relevant to informing workplace dynamics. But the characteristic relationship and comfort level of each generation with the technology that drives the workplace remains a significant indicator of generational preferences and ways of working. Technology  is a key … Continued

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Call Centers Give Way to Dialed-In Contact Centers

As the scope of customer service communication broadens, the physical environment evolves to support growing teams of service agents. Traditional call centers – the ones that have a reputation as soul-sucking, high turn-over environments – are disappearing. A lackluster mission and the subsequent organizational design can be to blame: Too often, call centers are relegated … Continued

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Tour Bumble Bee’s Headquarters in San Diego’s Petco Park

IA designs a sustainable workplace that incorporates legacy items from the fishing industry, and environmental graphics that reinforce the bumble bee brand. Bumble Bee Seafoods recently moved in to its newly IA-designed headquarters in San Diego, California. The office is the former historic Showley Brother’s Candy Factory, originally constructed in 1924. When the San Diego Padres … Continued

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A New Generation of Banking

As the financial services sector continues its process of reinvention, a new generation of banking employees and work environments signals the dawn of a revitalized industry. The banking industry is in a state of metamorphosis as financial institutions restructure their organization and market strategies to revitalize their customers and workforce, and compete with emerging FinTech—or … Continued

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Trading Up: New Paradigms in Commerce Environments

Disruptors of trading come full circle in an industry that has long valued face-to-face communication and agility in the workplace. There are few work environments as deeply disrupted by the Information Revolution as trading floors. These high-stress workplaces are often portrayed as hallmarks of chaos; the “open outcry” culture in which brokers shout and gesticulate … Continued